Contact us by phone
Phones are answered 24 hours a day, 7 days a week. There is no form and no email inbox to wait on; a person picks up.
Tap to call from your phone, or dial the number above.
What to have ready when you call
None of this is required, but each answer helps us match the right local installer the first time.
- The approximate age of the unit. A photo of the rating plate works if you are not sure.
- What makes your hot water. A standalone tank, a tankless unit on the wall, an indirect tank beside the boiler, or a coil inside the boiler.
- The fuel. Oil, natural gas, propane or electric.
- Your water source. Whether the home is on a private well or public water.
- Where the heater is. Basement, utility room or closet, and roughly what the access is like: stairs, bulkhead, tight corners.
- What is happening. No hot water, not enough, a leak, a noise, a smell, or water that has changed colour.
Even if you only know half of the above, call and we will work it out together.
Where we cover
We connect callers with water heater professionals in 144 Connecticut towns, villages and cities, across 191 ZIP codes, with the deepest coverage east of the Connecticut River, in Tolland and Windham counties and along the southeastern shoreline. See all areas we cover to find your town.
Smell gas? Do not call from inside. Leave first, then phone the gas utility and emergency services once you are outside.
Carbon monoxide alarm sounding? Leave the home, and call emergency services once you are outside.
One number, any hour
Whatever the heater is doing, the fastest route to a local pro is a phone call.
Tell us your town and we will say who is available nearby.