Terms of service

Last updated: November 12, 2026

These terms apply to your use of the website operated by Connecticut Water Heater Fix, based in Hartford, Connecticut (the "site", "we", "us") and to the referral service we provide by phone. By using the site or calling us, you agree to these terms.

An informational and referral site

This site provides general information about water heaters and a phone line that connects you with independent local water heater professionals. We are not a contractor. We do not inspect, repair, install or replace equipment, and we do not employ or supervise the professionals we refer you to.

Independent contractors

All work is performed by independent contractors who are responsible for their own work, pricing, scheduling, workmanship and compliance with any requirements that apply to them. Any agreement for work is between you and the contractor. The workmanship guarantee described on this site is provided by the contractor on completed work.

No warranty about contractors

We try to connect you with capable local professionals, but we make no warranty or representation about any contractor, their qualifications, their availability or the results of their work. You are responsible for deciding whether to hire a contractor and on what terms.

Content is general information

Everything on this site is general information about water heaters in Connecticut homes. It is not professional, legal, tenancy or water-quality advice, and it is not a substitute for an on-site assessment by a qualified professional. Questions about well water quality belong with your local health department or a qualified water professional.

No guarantee of outcome, price or availability

We do not guarantee that a contractor will be available at a particular time, that a repair will be possible, that any work will prevent future failure, or that a job will cost a particular amount. Prices are set by the contractor and explained to you before work begins.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any loss, damage, injury or cost arising from your use of this site, from any information on it, or from any work performed or not performed by a contractor you were referred to.

Intellectual property

The text, design, logo and layout of this site belong to us or our licensors. You may view and print pages for your own personal use. You may not copy, republish or use them commercially without permission. Photographs are used under the licence of the source they came from.

Using the site

Please do not misuse the site, interfere with how it works, or use the phone line for anything other than arranging water heater help.

Governing law

These terms are governed by the laws of the State of Connecticut.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Continuing to use the site after a change means you accept the updated terms.

Questions

Call (833) 726-1603 with any question about these terms.